Innovation

Placement Strategies: How to Position Your Refrigerated Display to Maximize Visibility and Sales

By:
Enrique Del Castillo

The placement of a refrigerated display is one of the most underestimated—and paradoxically, one of the most decisive—commercial factors for profitability. In an environment where every square meter has a cost and every second of customer attention is invaluable, a strategic placement can redefine the performance of an entire product category. Consumer behavior studies show that products displayed within high-traffic “hot zones” can increase sales by 35–60%. The question isn’t whether placement matters—it’s how to maximize it.

1. The Science of Visibility: Understanding Natural Consumer Flow

Shoppers rarely walk through a store randomly. They follow predictable patterns tied to:

  • Natural circulation flow (typically to the right or counterclockwise).
  • Walking speed (slower at the beginning, faster in long aisles).
  • Interest points (entry areas, islands, cross-aisles).

Positioning a refrigerated display in high-flow areas directly increases the likelihood of impulse purchases, especially for beverages, dairy, fresh prepared items, and refrigerated snacks.

2. Strategic Placement: The Most Effective Locations for a Refrigerated Display

A. Entry Zone: The Decisive Moment

The entrance is the first opportunity to capture the customer’s attention. Displays featuring cold drinks or ready-to-consume products perform exceptionally well here.
Advantage: maximum visibility.
Risk: avoid blocking or slowing down traffic.

B. Next to Complementary Products

A classic cross-merchandising strategy that increases average ticket value.
Examples:

  • Cold beverages near quick meals.
  • Dairy next to the bakery section.
  • Refrigerated salads near healthy snacks.

This aligns with the consumer’s natural behavior of “solving a full need.”

C. Internal Hot Spots

These are areas where shoppers naturally slow down or stop:

  • Aisle intersections.
  • Sampling stations.
  • Queue zones near the checkout.

A display in a hot spot can turn waiting time into impulse sales.

D. Near Checkout (Front-End Merchandising)

This is one of the most profitable spaces in retail.
Immediate-consumption products—energy drinks, cold desserts, grab-and-go yogurts—tend to double their rotation in this area.

3. Height and Orientation: Not Just Where, but How

A. Eye Level = Sales Level

The top portion of the display should align with the average visual field: 1.40–1.70 m.

B. Opening Angle

Positioning the display at an angle facing the main flow of traffic can yield up to 20% more visibility than placing it perpendicular to the aisle.

C. Intuitive Access

Ensure easy-to-open doors, clear space in front, and enough room for shoppers to stop without blocking others.

4. Lighting and Signage: Maximizing Visual Attraction

Even the best location loses impact without proper visual reinforcement.
Best practices include:

  • Internal LED lighting to enhance color and freshness.
  • Headers and signage visible from 3–5 meters away.
  • Cool-tone colors (blue, white, green) associated with freshness and purity.
  • Clear, high-contrast labels that are easy to read.

The goal is for shoppers to recognize the display and its value before they stand in front of it.

5. Data, Measurement, and Continuous Optimization

Top-performing retailers don’t rely on intuition alone—they measure.
Key metrics:

  • Sales by placement.
  • Customer dwell time.
  • Interaction rate (door openings vs. actual purchases).
  • Impact of placement changes (A/B testing).

A strong strategy requires moving, testing, and optimizing. The best location today may not be the best tomorrow.

Conclusion: Placement Isn’t a Detail—It’s a Sales Multiplier

A correctly positioned refrigerated display can become one of the most profitable assets in a store, boosting visibility, impulse purchases, and product turnover. The key is understanding consumer psychology, leveraging natural traffic flows, and continuously measuring performance.
In today’s competitive retail landscape, strategic placement isn’t optional—it’s a decisive advantage.

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